Privacy Policy

Introduction

We take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have about your personal data, as well as our obligations under GDPR.

Information We Collect

• Account data: name, email, and registration information.
• Usage data: how you use the app and its features.
• Technical data: device type, operating system, and device identifiers.
• Support communications: messages you send to us.

How We Use Your Information

• To provide and improve the service.
• To communicate with you about updates or support.
• To ensure platform safety and security.
• To analyze performance and usage.

Legal Basis (GDPR)

We process your data based on: (i) consent, (ii) performance of a contract, (iii) legitimate interests, and (iv) legal obligations. You may withdraw consent at any time.

Data Sharing

We only share your personal data with trusted service providers (e.g., hosting, analytics, payments) and only where necessary to provide the service or where required by law.

Data Retention

We retain data only for as long as necessary for the purposes set out herein, or as required by law. When no longer needed, data will be deleted or anonymized.

Security

We implement reasonable technical and organizational measures to protect your data, including transport encryption (HTTPS), access controls, and monitoring.

Your GDPR Rights

• Access, rectification, and erasure of your data.
• Restriction and objection to processing.
• Data portability.
• Right to lodge a complaint with a supervisory authority.

International Transfers

Your data may be transferred to and stored outside the EEA. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

Children's Privacy

We do not target children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

Child Safety & CSAM/CSAE

We publish standards to prevent, detect, and address child sexual abuse and exploitation (CSAE/CSAM). See our Child Safety Standards here: Child Safety Standards.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have questions about this policy or wish to exercise your rights, contact us at privacy@cogar.ie.